Eligibility We understand that sometimes a product may not be what you
expected or may not meet your needs. We accept returns for most products
sold on ClickAfrican.com, subject to certain conditions.
To be eligible for a return, the product must be unused, in
the same condition that you received it, and in its original packaging.
Additionally, the product must be returned within the specified return window,
which varies depending on the product.
Process To initiate a return, please contact our customer support team
with your order number and the reason for the return. We will provide you
with instructions on how to return the product.
Please note that you may be responsible for the return
shipping costs, depending on the reason for the return. We recommend that you
use a trackable shipping method and keep the shipping receipt for your records.
Once we receive the returned product and confirm that it meets our return
eligibility criteria, we will issue a refund to the original payment
method. Please allow up to 14 business days for the refund to appear on
your account, depending on your bank or credit card company.
Please note that we may deduct any applicable shipping fees,
restocking fees, or other charges from your refund amount, depending on the
reason for the return.
Items Some products may not be eligible for returns, including but not
or personalized items
or Defective Products If you receive a damaged or defective product,
please contact our customer support team immediately. We will provide
instructions on how to return the product and issue a replacement or
refund, depending on your preference.
to Return Policy We reserve the right to update our return policy at any
time. We will notify our customers of any changes to our return policy on
our website or through other communication channels.
At ClickAfrican.com, we are committed to ensuring your
satisfaction with your purchase. If you have any questions or concerns about
our return policy, please contact our customer support team.