Return Policy Page

1. Return Eligibility We understand that sometimes a product may not be what you expected or may not meet your needs. We accept returns for most products sold on ClickAfrican.com, subject to certain conditions.

To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. Additionally, the product must be returned within the specified return window, which varies depending on the product.

2. Return Process To initiate a return, please contact our customer support team with your order number and the reason for the return. We will provide you with instructions on how to return the product.

Please note that you may be responsible for the return shipping costs, depending on the reason for the return. We recommend that you use a trackable shipping method and keep the shipping receipt for your records.

3. Refunds Once we receive the returned product and confirm that it meets our return eligibility criteria, we will issue a refund to the original payment method. Please allow up to 14 business days for the refund to appear on your account, depending on your bank or credit card company.

Please note that we may deduct any applicable shipping fees, restocking fees, or other charges from your refund amount, depending on the reason for the return.

4. Non-Returnable Items Some products may not be eligible for returns, including but not limited to:

• Perishable goods
• Customized or personalized items
• Digital products
• Gift cards

5. Damaged or Defective Products If you receive a damaged or defective product, please contact our customer support team immediately. We will provide instructions on how to return the product and issue a replacement or refund, depending on your preference.
6. Changes to Return Policy We reserve the right to update our return policy at any time. We will notify our customers of any changes to our return policy on our website or through other communication channels.

At ClickAfrican.com, we are committed to ensuring your satisfaction with your purchase. If you have any questions or concerns about our return policy, please contact our customer support team.